At Samwears LTD, we take pride in delivering premium racing apparel crafted with precision and care. Every order is thoroughly inspected before dispatch. However, if an issue arises, please review our policy below.
Eligibility
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Refund or exchange requests must be made within 4 days of delivery.
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Items must be unused, unwashed, and in original packaging with tags attached.
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Proof of purchase is required for all claims.
Exclusions
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Customised or logo-branded products are non-refundable and non-exchangeable once production begins.
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Items damaged due to misuse or normal wear are not eligible.
Defective or Incorrect Items
If you receive a damaged or incorrect product, contact us within 48 hours of delivery at support@samwears.com with photos.
After verification, a replacement or partial refund will be arranged as appropriate.
Return Process
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Approved returns must be shipped using a trackable courier service.
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Once inspected, refunds (if approved) are issued within 7–10 business days to the original payment method.
Our Commitment
We aim to handle every case fairly and professionally, ensuring customer satisfaction while maintaining our quality standards.
For any assistance, please contact support@samwears.com.